Use the Remote App Triage

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Remote App Triage menu

The Triage menu can be opened from a Channel or Playlist Schedule page.

Open the Triage menu

To open the Triage from a Channel page, follow these steps:

1. Select a Screen or Device from the Home page.
2. Next, click on the Remote icon at the top right-hand side of the Channel Grid.
3. The Triage menu will open up and you'll be able to control the display.

To open the Triage from a Playlist Schedule page, follow these steps:

1. Select a Channel from the Channels page.
2. Next, click on the Remote icon at the top right-hand side of the Playlist Schedule Grid.
3. The Triage menu will open up and you'll be able to control the display.

Triage menu options

Once the Triage menu is open, you can control a Display via the basic functions listed below:

1. 1. Volume Slider: Controls the audio level of the Display.
   2. Un-mute: Un-mutes the audio on the Display.
   3. Mute: Mutes the audio on the Display.
   4. Present: Turns presentation mode on.
   5. Resume: Turns presentation mode off and continues to play the content.
   6. Sync: Pulls the latest schedule set up to play on the Display.
   7. Capture: Captures a screenshot of what is currently playing and sends it to the Reporting Tool.
   8. Ping: Sends a ping to the Device. In return, you should receive a ping to let you know the Display is connected.
   9. Clear: Removes all Schedules set up on the Display.
   10. Reload: Reinstalls the Eyemagnet SoC app on the Display. This pulls any latest updates of the App.
   11. Reboot: Reboots the Display.