--- title: Eyemagnet Network Requirements description: Network and firewall requirements for connecting Eyemagnet displays, covering both the standard solution and Eyemagnet Connect. --- [Skip to content](https://support.eyemagnet.com/eyemagnet-network-requirements#main-content) English Show submenu for translations [Customer portal](https://support.eyemagnet.com/tickets?hsLang=en) ![Logos-1](https://support.eyemagnet.com/hubfs/Logos/Logos-1.svg) - [Knowledge Base Home](https://support.eyemagnet.com/) Open main navigation Close main navigation - [Knowledge Base Home](https://support.eyemagnet.com/) - English Show submenu for translations - [Customer portal](https://support.eyemagnet.com/tickets) - [eyemagnet.com](https://www.eyemagnet.com/) [eyemagnet.com](https://www.eyemagnet.com/) Hi, how can we help you? - There are no suggestions because the search field is empty. 1. [Eyemagnet Knowledge Base](https://support.eyemagnet.com/?hsLang=en) 2. [Installation & Hardware](https://support.eyemagnet.com/installation-hardware?hsLang=en) 3. [Network](https://support.eyemagnet.com/installation-hardware?hsLang=en#network) # Eyemagnet Network Requirements ## Network and firewall requirements for connecting Eyemagnet displays, covering both the standard solution and Eyemagnet Connect. We recommend using structured cabling for any network and internet connectivity. WiFi connectivity is also available with the basic offering on some display device models; however, it is not recommended because poorer service may result depending on the quality of the WiFi network. --- ### Basic Corporate Offering Eyemagnet's standard solution requires only an unrestricted internet connection. In a corporate environment, Eyemagnet recommends using VLAN isolation with corporate-provided dynamic address assignment (DHCP), domain name services (DNS), optional network time (NTP) and controlled access to internet resources (see the table below). This results in a simple network configuration; however, it offers no advanced troubleshooting or support capability. | **Port** | **Protocol** | **Rule Type** | **Destination(s)** | **Description** | | --- | --- | --- | --- | --- | | 123 | UDP | Outbound | time.eyemagnet.com | Access to Eyemagnet time services | | 80 | TCP | Outbound | time.eyemagnet.com | Access to Eyemagnet time services | | 443 | TCP | Outbound | \*.eyemagnet.com | Access to Eyemagnet API and CDN | ![Network Requirements - Basic Corporate Offering](https://support.eyemagnet.com/hs-fs/hubfs/Network%20Requirements%20-%20Basic%20Corporate%20Offering.png?width=670&height=491&name=Network%20Requirements%20-%20Basic%20Corporate%20Offering.png) --- ### Eyemagnet Connect Offering Eyemagnet Connect (EC) is designed to provide seamless and comprehensive control over your Samsung display devices. The tool provides accurate connectivity information, wake-on-LAN functionality and the ability to send Samsung Multiple Display Control (MDC) commands directly to Samsung display devices. This requires the implementation of an Eyemagnet Connect router which utilises two distinct VLANs to isolate the solution from the Corporate LAN/WAN. An "upstream" VLAN which provides internet access for the router which can use either fixed or dynamic IP addressing, and a "display" VLAN which the router provides DHCP and default gateway routing into for the display devices. This requires a more complex network configuration and introduces a vendor managed device into the corporate network; however, it offers more complete support functionality. | **Port** | **Protocol** | **Rule Type** | **Destination(s)** | **Description** | | --- | --- | --- | --- | --- | | 39362 | UDP | Outbound | ec.eyemagnet.com | Access to Eyemagnet VPN services | | 53 | UDP | Outbound | 8.8.4.4 and 8.8.8.8 | Access to Google DNS services | | 123 | UDP | Outbound | time.eyemagnet.com | Access to Eyemagnet time services | | 80 | TCP | Outbound | time.eyemagnet.com | Access to Eyemagnet time services | | 443 | TCP | Outbound | \*.eyemagnet.com | Access to Eyemagnet API and CDN | ![Network Requirements - Eyemagnet Connect Offering-1](https://support.eyemagnet.com/hs-fs/hubfs/Network%20Requirements%20-%20Eyemagnet%20Connect%20Offering-1.png?width=670&height=482&name=Network%20Requirements%20-%20Eyemagnet%20Connect%20Offering-1.png) **NB:** Additional rulesets may need to be configured if third-party web content (i.e. widgets, dashboards or streams) are to be consumed by the Eyemagnet display devices. [![Logos](https://support.eyemagnet.com/hubfs/Logos/Logos.svg "Logos")](https://www.eyemagnet.com/) ©2026 Eyemagnet Limited. All Rights Reserved.