--- title: Upload and manage Media Items description: The following article outlines how to upload, download and delete a Media Item within the Media Library. --- [Skip to content](https://support.eyemagnet.com/cms/upload-and-manage-media-items#main-content) English Show submenu for translations [Customer portal](https://support.eyemagnet.com/tickets?hsLang=en) ![Logos-1](https://support.eyemagnet.com/hubfs/Logos/Logos-1.svg) - [Knowledge Base Home](https://support.eyemagnet.com/) Open main navigation Close main navigation - [Knowledge Base Home](https://support.eyemagnet.com/) - English Show submenu for translations - [Customer portal](https://support.eyemagnet.com/tickets) - [eyemagnet.com](https://www.eyemagnet.com/) [eyemagnet.com](https://www.eyemagnet.com/) Hi, how can we help you? - There are no suggestions because the search field is empty. 1. [Eyemagnet Knowledge Base](https://support.eyemagnet.com/?hsLang=en) 2. [CMS](https://support.eyemagnet.com/cms?hsLang=en) 3. [Media Management](https://support.eyemagnet.com/cms?hsLang=en#media-management) # Upload and manage Media Items ## The following article outlines how to upload, download and delete a Media Item within the Media Library. --- ### Upload images and videos To upload animage or video to the Media Library, follow these steps: 1. Navigate to the Media page located in the sidebar menu. 2. From here, you can: 1. Drag and drop your Media Items onto the **Upload** field. 2. Click on the **Upload** field and select your Media Items from the computer's file browser. 3. Your Media Items will automatically start uploading to the Media Library. 4. Once the upload is complete, the Media Items will become available within your Media Library. ![](https://support.eyemagnet.com/hubfs/2-1-CMS-UI-Uploading-Media-gif.gif) ![Upload Progress](https://docs.eyemagnet.com/public/inline-images/CMS-Upload%20Progress.png) When a Media Item is uploaded, a status indicator will display next to each file uploaded and show the status of the file upload. An upload in progress can be stopped by clicking on the **Cancel** icon.  If an error occurs, click on the **Retry** icon that appears. If the error persists and your content won't upload, email [support@eyemagnet.com](mailto:support@eyemagnet.com).  ### Other media types The Eyemagnet CMS can also configure a website and message Media Items as well. For more information, see [Configure Websites](https://kb.eyemagnet.com/knowledge/configuring-websites?hsLang=en) and [Configure Messages](https://kb.eyemagnet.com/knowledge/configuring-messages?hsLang=en).   --- ### Download a Media Item  To download a Media Item, follow these steps: 1. Click on a Media Item in the Media Library to open the Settings panel. 2. Scroll down to the File Information panel. 3. Click the **Download** button. 4. Your Media Item will download to the computer's file browser. ![2-3-5-CMS-UI-File-Download-png](https://support.eyemagnet.com/hs-fs/hubfs/2-3-5-CMS-UI-File-Download-png.png?width=688&name=2-3-5-CMS-UI-File-Download-png.png) --- ### Delete a Media Item To delete a Media Item, follow these steps: 1. Click on a Media Item in the Media Library to open the Settings panel. 2. Click the **Delete** button at the bottom left-hand side of the Settings panel. 3. A confirmation modal will pop up. 1. To confirm the deletion, click the **Delete** button. 2. To cancel, click the **Cancel** button. 4. The Media Item will be removed from the Media Library. ![2-3-2-CMS-UI-Saving-Media-png](https://support.eyemagnet.com/hs-fs/hubfs/2-3-2-CMS-UI-Saving-Media-png.png?width=688&name=2-3-2-CMS-UI-Saving-Media-png.png) If a Media Item is currently within a playlist, an error message will be displayed and will **not** be removed from the Media Library. The error message will display a link to the playlist with the Media Item. [![Logos](https://support.eyemagnet.com/hubfs/Logos/Logos.svg "Logos")](https://www.eyemagnet.com/) ©2026 Eyemagnet Limited. All Rights Reserved.